Your satisfaction is important to me! 

Exchanges of Torusphere jewelry are accepted within 14 days of receiving your order. Both return and reship charges will be assumed by purchaser and it is strongly suggested that packages be insured and tracked. I cannot complete an exchange for unreturned merchandise. Once I receive the merchandise to be exchanged, I will send an invoice for the shipping cost of resending the new merchandise, which must be paid in full before I reship. Please contact me at jean@inspiredchromadesign.com to initiate an exchange. I will supply you with a full return address and further details. Thank you!

Refunds of Torusphere jewelry are accepted within 14 days of receiving your purchase. Merchandise must be in new, undamaged condition. Return postage cost is assumed by purchaser and should include insurance and tracking, as no refund will be issued for merchandise not received back. Please contact me at jean@inspiredchromadesign.com to initiate a refund. I will supply you with a full return address. Payment will be refunded to the credit card the merchandise was purchased with. Thank you!